Privacy Policy
Last updated: August 2026
Your privacy is as important as your investment.
In HORÓMETRO INSPECTIONS GROUP LLC, we understand that hiring an inspection involves sharing valuable information about your company, your projects, your operations, and your investment decisions.
Therefore, we are committed to protecting the information we receive with high standards of confidentiality, security, and professionalism.
This Privacy Policy describes how we collect, use, store, and protect the personal and business information you provide to us when you use our website, communicate with us, or hire our services.
By using our website or hiring our services, you acknowledge that you have read this Privacy Policy.
1.Information we collect
Depending on your relationship with HORÓMETRO INSPECTIONS GROUP LLC, we may collect information such as:
Full name.
Company name.
Position or role within the company, when applicable.
Email address.
Phone number.
Country of residence or business location.
City or region where the machinery is located.
Type of machinery, equipment, or vehicle.
Brand and model.
Serial number or other identifying data of the equipment.
Hour meter.
Links to publications or advertisements.
Information provided by the seller or owner.
Technical information related to the inspection.
Information necessary to schedule visits.
Information contained in quote requests.
Information related to orders or services contracted.
Communications maintained with HORÓMETRO INSPECTIONS GROUP LLC.
Any other information you choose to share voluntarily.
When necessary to provide the service, we may also collect information related to the physical location of the equipment, access instructions, contact details of vendors, operators, or responsible parties at the site, and any information needed to coordinate the inspection.
We do not directly collect bank data or credit card information through the general forms on our website.
When payment is made through an external platform, the financial information will be processed directly by the corresponding payment provider in accordance with their own privacy and security policies.
2. Purpose of processing the information
The information collected may be used to:
Responding to your inquiries.
Contact potential clients.
Preparing quotes.
Process inspection requests.
Schedule visits.
Coordinate travel and access to the equipment.
Communicate with vendors, owners, or operators when necessary to provide the service.
Correctly identify the inspected machinery or vehicle.
Prepare technical reports.
Maintain records related to the services provided.
Deliver photographs, videos, and reports to the client.
Provide pre-loading verification services.
Provide loading supervision services.
Manage payments, billing, and administrative documentation.
Maintain communications related to contracted services.
Improve our processes and services.
Prevent fraud, misuse, or illegal activities.
Comply with legal obligations or requirements from competent authorities.
The information will be used according to the purpose for which it was provided and the conditions described in this Privacy Policy.
3. Information related to machinery and vehicles
During an inspection, we may collect technical and visual information related to the inspected machinery, equipment, or vehicle.
This information may include:
Brand.
Model.
Serial number.
Identification number.
Hour meter.
Engine number.
Physical characteristics.
Visual condition.
Observed operating conditions.
Measurements taken.
Photographs.
Videos.
Information provided by the seller or owner.
This information aims to document the contracted service and facilitate the identification and traceability of the inspected equipment.
When a service of Pre-loading verification, is contracted, we may use the information obtained during the initial inspection to compare the identity and visual condition of the equipment presented later.
4. Confidentiality
All information provided by our clients will be treated confidentially and will be used according to the purpose of the contracted service.
This may include:
Personal information.
Business information.
Photographs.
Videos.
Technical reports.
Supplied documentation.
Information related to purchase negotiations.
Information about suppliers and equipment.
HORÓMETRO INSPECTIONS GROUP LLC does not sell or rent personal information of its clients.
Information may only be shared when necessary for:
Providing the contracted service.
Coordinating an inspection.
Managing payments or billing.
Using technological services necessary for the operation of the company.
fulfill legal obligations;
Meeting requirements of competent authorities.
Protecting the rights, security, or property of HORÓMETRO INSPECTIONS GROUP LLC, its clients, or third parties.
When reasonably possible, we will seek to limit the information shared to what is strictly necessary to fulfill the corresponding purpose.
5. Photographs, videos and technical reports
Photographs, videos, and other documentation generated during an inspection are part of the evidence and documentation of the contracted service.
HORÓMETRO INSPECTIONS GROUP LLC will not use identifiable photographs, videos, or reports of a client for advertising or promotional purposes without their authorization, unless there is a specific authorization or a legal obligation.
Reports and materials provided to the client may be subject to the conditions of intellectual property and use established in the Terms and Conditions of Use and Service Provision.
HORÓMETRO INSPECTIONS GROUP LLC may retain copies of the documentation generated during the service when necessary for:
Maintaining business records.
fulfill legal obligations;
Addressing claims.
Verifying the scope of services provided.
Protecting the legitimate interests of the company.
6. Identification and traceability of equipment
In order to ensure the correct identification of the inspected machinery, we will be able to record information such as:
Serial number.
Brand.
Model.
Hour meter.
Engine number.
Physical characteristics.
Specific photographs.
Inspection code.
When there is authorization from the owner or responsible party of the equipment, HORÓMETRO INSPECTIONS GROUP LLC may place a label or identification sticker related to the inspection.
This information will be used exclusively for purposes related to the identification, documentation, and traceability of the service.
7. Pre-loading verification and loading supervision services
When the client hires additional services of Pre-loading verification or Loading supervision, we will be able to use information obtained during the initial inspection to make comparisons and verifications.
The information may include:
Before and after photographs.
Serial number.
Model.
Brand.
Hour meter.
Physical characteristics.
Inspection code.
Information related to the loading location.
These services aim to provide greater traceability regarding the inspected equipment and do not constitute a guarantee regarding the condition of the equipment after leaving the loading site.
8.Technology service providers
To operate our business, we may use external technology service providers, including platforms for:
Customer relationship management.
Email.
Information hosting.
Website.
Forms.
Administrative management.
Billing.
Payment processing.
Communications.
Cybersecurity.
Storage services.
These providers may process certain information on our behalf when necessary to provide their services.
HORÓMETRO INSPECTIONS GROUP LLC will strive to use reasonably reliable providers and apply appropriate measures to protect the information.
Each provider may be subject to their own terms and privacy policies.
9. Email communications
When you communicate with HORÓMETRO INSPECTIONS GROUP LLC via email, we may retain the communications necessary to provide the service, maintain business records, or address subsequent requests.
Messages may contain information related to:
Quotes.
Inspections.
Clients.
Providers.
Equipment.
Documentation.
Reports.
Scheduling visits.
We will not use these communications for purposes unrelated to the business relationship or the legitimate operation of the company, except with authorization or legal requirement.
10. Information security
We adopt reasonable technical and organizational measures to protect information against:
Unauthorized access.
Alterations.
Unauthorized disclosure.
Loss.
Destruction.
Misuse.
However, no system for storing or transmitting information over the Internet can guarantee absolute security.
HORÓMETRO INSPECTIONS GROUP LLC continuously works to maintain reasonable protective measures and reduce risks related to the information it manages.
11. Cookies
Our website may use cookies and similar technologies necessary to ensure its proper functioning.
These technologies may be used to:
Maintain certain site functions.
Enhance the user experience.
Analyze the site's performance.
Obtain statistics.
Improving our services.
In the future, we may incorporate additional tools for analysis, statistics, advertising, or marketing.
When appropriate, this Privacy Policy will be updated to reflect such changes.
12. Links to third-party sites
Our website may contain links to external pages, platforms, or services.
HORÓMETRO INSPECTIONS GROUP LLC does not control the privacy policies, security practices, or content of such third parties.
When you leave our website and access an external platform, we recommend reviewing their respective privacy policies before providing personal information.
13. Social networks
HORÓMETRO INSPECTIONS GROUP LLC may maintain a presence on social media and digital platforms.
Interactions made directly on such platforms will also be subject to the privacy policies and terms of use of each provider.
The information you voluntarily post in public spaces on social media may be visible to third parties according to the privacy settings of the corresponding platform.
HORÓMETRO INSPECTIONS GROUP LLC does not control the privacy practices of such platforms.
14. Information preservation
We will retain the information for as long as reasonably necessary to:
provide our services;
Maintaining business records.
fulfill legal obligations;
Manage claims.
Resolve disputes.
Respond to requests related to previous services.
Protect the rights and legitimate interests of HORÓMETRO INSPECTIONS GROUP LLC.
When the information is no longer necessary for these purposes, it may be deleted, anonymized, or securely stored when there is a legitimate reason to retain it.
15.User rights
Depending on applicable law, you may request:
Access to your personal data.
Correction of inaccurate information.
Update of your data.
Information about the use of your data.
Request for deletion of information when legally appropriate.
Limitation or objection to certain uses when applicable.
To exercise these rights, you may contact us using the contact information provided at the end of this policy.
We may request additional information to reasonably verify the identity of the person making the request.
We will respond to requests within a reasonable timeframe and in accordance with applicable law.
16. International transfers of information
Due to the international nature of our operations, our clients and suppliers may be located in different countries.
Additionally, some of our technology providers may store or process information in jurisdictions different from the one in which you reside.
By using our services, you acknowledge that certain information may be processed internationally when necessary for the provision of the service or for the operation of our technological platforms.
HORÓMETRO INSPECTIONS GROUP LLC will seek to adopt reasonable measures to protect the information regardless of where it is processed.
17.Information about minors
Our services are primarily aimed at businesses, professionals, and adults.
We do not deliberately collect personal information from minors as part of our business activities.
If we believe that we have received personal information from a minor without proper authorization, we may take reasonable steps to delete such information.
18. Changes to our Privacy Policy
HORÓMETRO INSPECTIONS GROUP LLC may modify this Privacy Policy when necessary to reflect:
Changes in our services.
New technological tools.
Changes in our internal practices.
Changes in applicable legislation.
The version published on this website will always be the current version.
The date of the update will appear at the beginning of the document.
19. Contact
If you have questions, requests, or concerns related to this Privacy Policy or the handling of your information, you can contact us:
HORÓMETRO INSPECTIONS GROUP LLC
📧 Email: info@horometro.com
🌐 Website: www.horometro.com
Our commitment to your trust
Each inspection represents much more than a technical review.
It represents an investment decision.
That is why we understand that the information our clients share with us must be treated with responsibility, confidentiality, and professionalism.
Our commitment is to protect the information entrusted to us and to use it responsibly to provide an independent, transparent, and technically sound inspection service.
HORÓMETRO INSPECTIONS GROUP LLC
Shop with information. Decide with confidence.